Choctaw Grand Theater Rules

A visit to the theater should always be a safe, enjoyable, and welcoming experience. To make sure that everything is smooth and comfortable for the audience, the Grand Theater has several rules and policies to follow. By familiarizing yourself with these guidelines, you can make the most of your time and enjoy everything on offer without any interruptions.

Arrival and timing

It’s a good idea to arrive at the theater well in advance of the scheduled event time. Doors typically open an hour before the performance begins, allowing plenty of time for security checks and finding your seats. Arriving early also gives you the opportunity to explore the venue’s amenities and concessions without feeling rushed. If you’re late, you might still be seated but only at the discretion of the theater staff and if it doesn’t disrupt the performance. 

Bag and security policies

For the safety of all attendees, the Choctaw Grand Theater enforces strict bag and security policies. Guests can bring small bags or purses, but larger items such as backpacks, suitcases, or oversized totes are not allowed. All bags are also subject to inspection upon entry.

Prohibited items include outside food and beverages and any items that could disrupt the event or pose a safety risk. Guests might also have to pass through metal detectors or undergo additional security screenings, so it’s a good idea to travel light and listen to theater staff. 

Dress code

While the theater does not have a strict formal dress code, guests are encouraged to dress appropriately for the occasion. Casual dress is fine for most events, but some performances or special events might need business casual or more formal wear. It’s also advisable to wear comfortable shoes, especially if you plan to explore other areas of the resort before or after the show.

Always remember to check in advance for any specific dress code details, as theater management reserves the right to deny entry to anyone whose clothing is seen as inappropriate.

Children at the theater

For those who are wondering about bringing their children to the theater, it’s a good idea to consider the nature of the event. The Choctaw Grand Theater welcomes guests of all ages, but certain performances can have age restrictions or content advisories. 

Children must have their own ticket, regardless of age, and should stay seated with their adults throughout the performance. To ensure an enjoyable experience for everyone, parents should be aware of noise or disruptions caused by their children. For family-friendly events, however, the theater provides a welcoming environment for younger audiences.

Food and beverage

Food and drinks are an important part of the theater experience. The Grand Theater offers a variety of food and beverage options. Concession stands are stocked with snacks, soft drinks and alcoholic beverages for guests to enjoy before or during the show. Also, remember that outside food and drinks are not allowed within the venue.

For a more substantial meal, you can explore the dining options available at the Choctaw Casino & Resort. Many visitors choose to dine at one of the resort’s restaurants before attending an event, making it a full evening of entertainment and leisure.

Electronic devices

To make sure performances are uninterrupted, visitors are asked to silence their phones and refrain from texting, recording, or taking photos during the performance. Some events might allow photography or video recording, but you will be let know if your event allows this. 

However, anyone using flash photography is likely to be asked to leave. Visitors are encouraged to enjoy the moment and minimize any distractions.

What to do in an emergency

The Choctaw Grand Theater is a renowned entertainment venue, offering concerts, shows, and other live events to thousands of guests. Ensuring the safety and well-being of visitors and staff is a top priority. Due to this, clear emergency procedures are in place to address a variety of situations, including medical emergencies, fire alarms, evacuation, and natural disasters. These procedures are designed to minimize risk and ensure that everyone is able to respond effectively in emergencies.

Fire safety and evacuation

In the event of a fire or fire alarm, the Choctaw Grand Theater has fire safety procedures to guide people to safety. The venue has clearly marked fire exits and emergency lighting, so you know where to go even if there’s low visibility. Fire alarms are linked to a central control system, which immediately notifies local fire departments for a quick response.

Evacuation plans are carefully outlined and communicated to both staff and visitors prior to large events. Staff members are trained to direct guests towards the nearest exit smoothly and calmly. The venue also makes sure that the exits are unobstructed and easily accessible, especially for people with mobility challenges. 

Medical emergencies

In the event of a medical emergency, the theater staff are prepared to respond quickly. They are trained in basic first aid and CPR, and emergency medical services (EMS) are contacted immediately if needed. The theater has first aid kits strategically placed in easily accessible areas. Defibrillators are also available in key locations throughout the theater.

In the case of a serious medical emergency, the staff will provide immediate help while emergency services are on their way. Trained staff coordinate with EMS teams for a smooth and quick response, minimizing any further harm.

Severe weather protocols

Severe weather conditions, including tornadoes, thunderstorms, and other natural disasters, can be huge threats to public safety. The Choctaw Grand Theater has protocols in place for severe weather events. This includes monitoring weather conditions and using a public address system to notify visitors of imminent danger.

In the event of a tornado warning or severe storm, staff will guide you to designated safe areas within the venue. These areas are usually inside the building, away from windows and exterior walls. Visitors will be asked to stay in these secure areas until the danger has passed. Additionally, staff will provide clear instructions on staying safe and remaining calm.  

Security threats

Security threats are rare. However, if and when they do occur, a quick response is necessary to protect all visitors and staff. The Choctaw Grand Theater has a detailed emergency action plan for these situations, which includes immediate lockdown procedures. Security personnel are positioned at various points throughout the theater, watching for any suspicious activity and responding quickly when needed. 

Communication systems

The grand theater at Choctaw uses multiple communication systems to spread information. The venue has public address systems to make announcements in the event of an emergency, and emergency text alerts can also be sent if you have opted into the system. Staff are trained to use these systems to relay important information, such as evacuation instructions or medical assistance calls.

Choctaw’s commitment to inclusivity

The Choctaw Grand Theater is dedicated to creating a welcoming space for everyone. The venue focuses on ensuring that all guests, regardless of their background or abilities, feel respected and included.

Accessibility features

The theater is designed to be accessible for people with disabilities. It offers seating for wheelchairs and companions, as well as accessible entrances and restrooms. The venue also provides assistive listening devices for guests who are hard of hearing, ensuring everyone can enjoy the performances.

Diverse programming

The grand theater offers a variety of events that appeal to different tastes and cultural backgrounds.

Staff training and sensitivity

Staff are trained in diversity and inclusion, which teaches them how to be respectful to all visitors, regardless of race, gender, or ability. Staff members are encouraged to create a welcoming environment where all visitors feel comfortable and valued.